Terms of Use

1. Introduction

Welcome to SiteOn.

These Terms of Use (“Terms”) govern your access to and use of the SiteOn website, including its content, features and information.

SiteOn is an Australian business providing website development, business automation, workflow integration and related technology services.

In these Terms, “SiteOn”, “we”, “us” and “our” refer to the business operating under the SiteOn name.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.

These Terms govern website use only. If you engage SiteOn for services, additional terms may apply under a separate proposal, quotation, contract or service agreement.

2. Eligibility and Website Use

You may use our website for lawful purposes, including learning about our services, making enquiries and booking consultations.

When using our website, you agree to:

• Provide accurate information when submitting forms or enquiries.
• Use the website in compliance with applicable laws.
• Respect our intellectual property and the rights of others.
• Avoid interfering with the website’s operation, security or availability.
• Avoid attempting to gain unauthorised access to our systems, accounts or data.
• Avoid uploading or transmitting malicious software, harmful code or unauthorised content.
• Avoid using our website to distribute spam, commit fraud or engage in unlawful activities.

We may restrict or suspend access to our website where reasonably necessary to protect our systems, users or business.

3. Our Services

SiteOn provides services that may include:

• Website design and development.
• Business process and workflow automation.
• Integration between compatible software applications.
• AI-assisted business processes.
• Enquiry management and communication workflows.
• Booking, scheduling and administrative automation.
• Ongoing technical support and optimisation.

Information on our website is provided for general informational purposes. The publication of a service or package does not guarantee availability, suitability or acceptance of a particular project.

The specific scope, deliverables, fees, timelines and responsibilities for any engagement will be established separately in the relevant proposal or service agreement.

We may update, modify or discontinue website content or advertised services at our discretion.

4. Intellectual Property

Unless otherwise stated, the content on our website, including text, branding, logos, graphics, illustrations, layouts and original materials, is owned by or licensed to SiteOn.

You may view and use website content for personal, informational or legitimate business evaluation purposes.

You must not, without our prior written permission:

• Reproduce or republish substantial portions of our website content.
• Sell, distribute or commercially exploit our website materials.
• Copy or adapt our branding, logos or original designs.
• Use our content to misrepresent an association with SiteOn.
• Use our website materials to train or develop a competing commercial product where doing so would infringe our rights or breach applicable law.

Third-party names, logos, trademarks and software remain the property of their respective owners.

Client Deliverables

Ownership and permitted use of websites, designs, code, automation workflows and other deliverables created for clients will be governed by the applicable client agreement.

Unless otherwise agreed in writing, these Terms do not transfer ownership of any client deliverable.

Third-party software, libraries, templates, APIs and other components may remain subject to their own licences and terms.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support functionality, improve performance and understand how visitors interact with our services.

Cookies are small text files that websites may store on your device. Similar technologies may include pixels, local storage, analytics identifiers and other tracking mechanisms.

Types of Cookies

Depending on the technologies enabled on our website, we may use the following categories:

Strictly necessary cookies

These cookies support essential website functions, security and service delivery. They may be necessary for the website to operate correctly.

Functional cookies

These cookies may remember preferences or settings to provide a more consistent experience.

Analytics and performance cookies

These technologies help us understand website traffic, visitor interactions, performance and technical issues.

Advertising and marketing cookies

If enabled, these technologies may help measure advertising effectiveness or understand interactions with marketing campaigns.

The actual cookies used will depend on the website platform, embedded services and tools configured at the relevant time.

Third-Party Cookies

Certain third-party services embedded in or connected to our website may set their own cookies or collect information through similar technologies.

These services may include website hosting platforms, analytics providers, appointment booking tools, embedded content providers and marketing services.

Third parties operate under their own privacy policies and terms. We do not control all cookies or data collection performed independently by these providers.

Managing Cookies

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality.

Where required by applicable law, we will request consent before placing or using non-essential cookies and similar tracking technologies.

You may withdraw or change your consent where a consent mechanism is provided.

Disabling cookies through your browser does not necessarily withdraw consent previously provided through a separate consent mechanism.

For further information about how we collect, use and disclose personal information, please read our Privacy Policy.

6. Third-Party Websites and Services

Our website may contain links to third-party websites or provide access to external services.

These may include appointment booking platforms, payment providers, software vendors, AI services and other business tools.

We provide these links or integrations for convenience. Unless expressly stated otherwise, SiteOn does not own or control these third-party services and is not responsible for their content, availability, security, terms or privacy practices.

Your use of third-party services may be subject to separate terms and conditions.

You should review the applicable terms and privacy policies before using an external service or submitting personal information to it.

7. Website Information and Disclaimers

We aim to ensure that information on our website is accurate and current. However, we do not warrant that all information will always be complete, accurate, reliable or up to date.

Website content is provided for general informational purposes and does not constitute legal, financial, cybersecurity or other professional advice.

Examples, demonstrations, proposed workflows and descriptions of potential benefits are illustrative unless expressly identified as verified results.

Any business outcomes from website development or automation will depend on factors including your business, existing systems, implementation, data quality, third-party services and ongoing management.

We do not guarantee particular increases in revenue, customer enquiries, conversions, efficiency or cost savings unless expressly agreed in a written contract.

8. AI and Automation Disclaimer

SiteOn may provide services that use artificial intelligence, automated workflows or integrations with external software.

These systems may occasionally produce inaccurate outputs, experience technical failures, process information incorrectly or become unavailable due to changes in third-party platforms.

Unless expressly agreed in writing, our website descriptions do not guarantee that an automation will operate without interruption, error or human oversight.

You should review AI-generated outputs and automated actions where accuracy, safety, compliance or business consequences are important.

Clients remain responsible for determining whether a proposed automation is appropriate for their business and for complying with applicable laws when using it.

Where an automation involves sensitive information, consequential decisions or regulated activities, appropriate safeguards and human review may be necessary.

Specific responsibilities, support arrangements and limitations will be set out in the applicable client agreement.

9. Website Availability and Security

We aim to keep our website accessible and functioning correctly. However, we do not guarantee uninterrupted availability or that the website will always be free from errors, vulnerabilities or harmful components.

Access may be interrupted for maintenance, updates, technical issues, security incidents or circumstances outside our reasonable control.

You must not attempt to compromise website security, bypass access restrictions or interfere with its normal operation.

We may take reasonable steps to investigate suspicious activity and protect our website and systems.

10. Limitation of Liability

To the maximum extent permitted by law, SiteOn excludes liability for loss or damage arising from your use of, or inability to use, our website, including loss arising from reliance on website information, website interruptions or third-party services.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable law, including the Australian Consumer Law where applicable.

Where liability may lawfully be limited, our liability will be limited to the extent permitted by law.

These Terms apply to the website only. Any limitations of liability for paid services must be addressed in the applicable service agreement and must comply with applicable law.

11. Indemnity

To the extent permitted by law, you are responsible for losses reasonably arising from your unlawful use of the website, your infringement of another person’s rights or your deliberate misuse of our systems.

Nothing in this section requires you to indemnify SiteOn for losses to the extent caused by our own unlawful conduct or where such an obligation would otherwise be prohibited by law.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and disclose personal information.

You can review our Privacy Policy through the link provided on our website.

If these Terms and our Privacy Policy address different subjects, each document applies to its respective subject matter. Where a specific privacy obligation applies, these Terms do not override that obligation.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, business practices, services or legal obligations.

The updated version will be published on our website with a revised “Last updated” date.

Your continued use of the website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by law.

If a change requires specific notice or consent under applicable law, we will take the steps required by law.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia, and the applicable laws of the Commonwealth of Australia.

Any disputes relating to these Terms will be subject to the jurisdiction of the courts of Queensland and any courts entitled to hear appeals from those courts, subject to applicable law.

Nothing in this section limits any rights you may have under mandatory consumer protection laws.

15. Contact Us

If you have questions about these Terms, please contact us:

Business: SiteOn
Business owner or legal entity: [Insert your full legal name or registered entity name]
Email: [Insert your business contact email]
Business address: [Insert your business address or appropriate postal address]

We will endeavour to respond to enquiries within a reasonable period.